Access to visitors policy

Access to visitors 

Aim of policy

To give clear guidelines with regard to any visitor to the nursery.

Points to consider

Answering the door.

The person who answers the door must always identify the caller and seek identification if not recognised before granting access.

Only staff members who have passed their probationary period will be allowed to answer the door.

We will not allow access to anyone who is not known, a member of the management team will be informed if there is any doubt and we will carry out telephone checks if they are calling on behalf of a company or organisation.

We ask that parents also take care when entering and leaving the nursery and we therefore request that parents don’t hold the door open for others, even if they think they are another parent.  If you are concerned that someone has entered the nursery in this way, please inform the nursery manager immediately.

Authorised collection

 

We are very careful when allowing people into the nursery as the children’s safety is of paramount importance to us. 

We ask parents to inform us of everyone who is allowed to collect their child. We use a password system to ensure the children’s security.

They should be people who are familiar to your child and be over 18 years of age. We may store their details and photographs on our computer system.

We will not normally allow any unauthorised person to take your child.

 

There may however be very exceptional circumstances (e.g. serious delay due to bad weather, transport difficulties etc) when we will allow your child to leave with someone who is not on the list - ONLY if you have contacted us by telephone prior to collection and provided us with a name, description and password. 

 

They will be asked print their name and sign the child out on the register. If we are in any doubt that the person is different from the one you have authorised, we will refuse to let them take your child until we have spoken to you again.

 

We ask that you share these procedures with all those on your list, or anyone you ask to collect in an emergency, so that they understand we will question them, check their I.D. and retain their details.

Other visitors

Whenever possible, we will try to arrange visits by appointment.  Any visitors - such as sales people, college assessors, prospective parents, inspectors, gardener, handyman etc, must complete the visitor's book on arrival and will not be left unsupervised in the children’s areas.